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Everything You Were About to Google.

Real questions, real answers. Here's everything about the hats, the ordering process, and what to do if things don't go as planned.

Durable Construction

Strong stitching and quality materials built to handle play, movement, and repeated use.

Safe & Pet-Friendly

Made with carefully selected materials that are gentle on your dog and safe for everyday wear.

Soft to the Touch

Lightweight fabrics that feel soft to the touch and keep your dog relaxed while wearing.

Made to Keep Its Shape

Designed to hold its fit and look even after multiple wears and washes.

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Frequently Asked Questions

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Products

Can I use this for cats or other small animals?

Of course! Our smaller sizes can also fit cats and other small pets, as long as they’re comfortable wearing accessories.

What size should I choose for my dog?

We offer three general sizes:

  • Small (up to ~8 kg) – e.g. Chihuahua, Pomeranian
  • Medium (8–20 kg) – e.g. French Bulldog, Cocker Spaniel
  • Large (20+ kg) – e.g. Labrador, Golden Retriever

    If you’re unsure, feel free to contact us - we are happy to help!

Will my dog be comfortable wearing it?

Yes—our hats are designed to be lightweight, soft, and non-restrictive. If your dog is comfortable, they’ll usually leave it on without issues.

Do the hats stay in place?

They’re designed for a secure but gentle fit. For best results, make sure you’ve chosen the right size and adjusted it properly.

What if my dog doesn’t like wearing it?

Every dog is different, and that's okay. Try short sessions with a treat nearby — most dogs come around. If not, send it back within 14 days for a full refund. No drama.

Are the hats washable?

Yes, we recommend gentle hand washing to keep them in the best condition.

Are the materials safe?

Absolutely. We focus on soft, pet-friendly materials that are safe for everyday wear.

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Ordering

How long does shipping take?

We ship within 48 hours of your order. Delivery to most European countries usually takes 3-5 days from there. You'll get a tracking link the moment it leaves us.

Can I change or cancel my order?

If your order hasn’t been processed yet, we’ll do our best to help—just contact us as soon as possible.

Will I receive tracking information?

Yes, once your order ships, you’ll receive a tracking link via email.

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Payment

What payment methods do you accept?

We accept common payment methods including credit/debit cards, PayPal, Klarna, and other secure checkout options shown at checkout.

Is my payment secure?

Yes—all payments are processed through secure, encrypted systems.

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Returns

Can I return my order?

Yes, you can return your order within our return window (14 days after receiving items).

What if the product is damaged or incorrect?

If something isn’t right, contact us and we’ll make it right.

Do I have to pay for return shipping?

Return shipping costs may vary depending on the reason for the return. In most cases, we cover return shipping — just reach out and we'll sort it.

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Loved by Our Community

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